Author - Tim Beaumont

Electronic Pre Delivery Advice Data

Thank you for the excellent feedback on my last Blog entry regarding the Universal Postal Union UPU’s postal regulations called Electronic Pre Delivery Advice Data that was introduced in 2017. I have had some emails asking for a further explanation and understanding of the new postal regulations. 

The reason for the new regulation was to prevent terrorism by ensuring that every parcel sent internationally was linked “electronically” directly to a person both the sender and the recipient. Also so that every parcel can clear customs more quickly through the new S10 Bar Code system.
It is no longer enough to send a Bureau parcel by address only as done in the past.
The sender must now provide the following, full name, email address, telephone number of sender & recipient and UPU commodity code.

January 1st 2021 these regulations were enforced worldwide.
I informed IARU of the new customs laws back in 2017, however they felt that making the data public was against GDPR so did nothing. 

  • It is important to remember that QSL cards as documents are exempt from these regulations. BUT…. Without following the regulations it is down to the customs officers in your country to enforce the regulations.

    The customs officers will do one of 4 things:
    1. Allow the parcel to its destination.
    2. Add a customs TAX + handling fee to the parcel and forward on.
    3. Return the parcel.
    4. Destroy the parcel.

    So doing nothing is not an option as it will lead to all of the above! We are currently relying on |Number 1, the customs officer allowing the Bureau parcel to be forwarded  on to the Society.

I have a problem putting a UPU commodity code 9705000090 on the parcel the nearest code is for Post Cards, but this could / will result in a TAX being put on the parcel. As this code does not distinguish between commercial product or hobby document.
Ideally we need IARU to pay for a UPU commodity code to show the parcel contains QSL Cards with no value and show as documents. So as you can see this is what the new worldwide customs regulations are about for shipping bureau parcels.

I have no control over your customs officers decision. Bureau card delivery is now at serious risk. The very survival of the Bureaus is in the hands of the IARU, who at this time and for the last four years have ignored this situation developing. 

Undeliverable Bureau cards

As we have reported previously there are some Bureau parcels that remain undelivered which is why we cannot guarantee ANY bureau QSLs requested. We strongly advise that you always use OQRS Direct.
Let me go through some of the problems that continue:

Argentina QSL Bureau – Parcels get returned almost every time endorsed “not collected”. Despite sending these again and again we cannot get these to Argentina Bureau.
Brazil QSL Bureau – Despite some parcels getting through. The address alone is not sufficient for getting through customs. IARU will not provide correct information on its website. Brazil customs return most parcels without Pre-Electronic Delivery Advice. Package returned 6 times, One package got through.
Cuba QSL Bureau – For the past 5 years at least, Cuba Bureau packages have been returned uncollected from the PO Box. We can only assume that the Cuba Bureau is no longer functional.
Portugal QSL Bureau – July package was returned endorsed “Non-reclaimed” We are now in communication by email to REP. Package to be reposted!
Sweden QSL Bureau – July parcel was returned. Insufficient documentation. Swedish Customs now will NOT accept any parcels that do not have Pre-Electronic Delivery Advice. IARU does not provide the complete information. Sweden Bureau cannot be supported until full data is provided to us.
Turkey QSL Bureau – July parcel was returned. Insufficient documentation. Turkish Customs now will NOT accept any parcels that do not have Pre-Electronic Delivery Advice. IARU does not provide the complete information. Turkish Bureau cannot be supported until full data is provided to us. Package returned twice. 

We have reported the issues with the lack of data for the Pre-electronic delivery advice to IARU many times since 2017 and repeatedly told that they consider that putting this data on the IARU website contravenes GDPR regulations. However, without it the Bureaus will cease to function. There are many other Bureau packages that have been returned due to Covid restrictions or non-collection or other reasons that we have been able to resend and eventually arrived at the destination Bureau. To continue re-sending the Bureau packages costs more money. 

If you are in one of the above countries and requested Bureau cards, we suggest that you request Via Direct using OQRS only as we are unable to get the cards to your Bureau. If any of you have connections with those Bureaus listed above, we would like to engage in discussions to allow re delivery. But if Bureaus and the IARU continue to bury their head in the sand to ignore the new worldwide Pre-Electronic Delivery Advice customs regulations it will be catastrophic for the Bureau system.

5Z4VJ Continues Activity

Andy, 5Z4VJ continues his activity from Nairobi, Kenya. After a break for his summer holidays Andy is back and has installed his Hexbeam on top of the apartment building at 40m above round. 

Please note that Andy’s logs will be uploaded periodically to OQRS. Always check the “LAST QSO DATE & TIME” on the log search before requesting your QSL. 

Very important  – Andy has uploaded his  CQWW SSB entry to OQRS. Due to Andy’s work commitments Qs from before CQWW have not yet been uploaded. These Qs are not missing, busted or lost, please be patient. Please do not email me, just wait. Thank you.

PJ4BAR QSL Preview

PJ4BAR Bonaire Amateur Radio Club was recently active with the first activity and the QSL card has now been designed.
OQRS is open and logs will be uploaded to LoTW as they come in from club activities. 

Incoming Bureau September 2021

3,200 Incoming Bureau cards arrived from the RSGB Bureau on September 24th 2021.
Cards sorted and processed through OQRS as of today 4th October. You know! You do not need to send Bureau cards for DXpeditions or rare DX. Just use OQRS. You can get your bureau cards 2 years quicker that way!

Brazil – The parcel sent in March to Brazil QSL Bureau was returned for the 7th time. Unable to deliver to Brazil QSL Bureau.
Croatia – Parcel returned uncollected from July. Posted back to the Croatia Bureau 05/10/2021.

International Posting Service for DXpedition Teams.

The United Radio QSL Bureau is a service to assist DXpedition Teams send their QSL mailings at discounted postal costs, so that the team can divert finances to where they are most needed at the DXpedition.

United Radio QSL Bureau has a rather unique international mailing contract with Royal Mail, which has been tailored for the use of UK QSL Management.

The international mailing contract allows our QSL managers to send QSL cards using Business Air Mail for fast delivery of QSL cards Worldwide at Royal Mail’s most competitive international rates.

Our UK based QSL managers have an instant access to the Online Business Account from where ever they are situated in the United Kingdom.

We can deal with all your DXpedition QSL management requirements. Please contact me for further information. 

5Z4VJ Log updated 13/09/2021

The latest log update 1,579 Q’s from Andy 5Z4VJ has been uploaded to Bespoke OQRS.

Andy reports: 5Z4VJ – update – I will be moving QTH this week to a different location in Nairobi so likely to be off the air for a while. All antennas down here now. 170k QSOs in the log. Many thanks all. Especially to Tim, @M0URX for handling all the QSLs!

Band Activity Module / Live logging on Bespoke OQRS

Continuing with our Blog Series exploring the features of Bespoke OQRS and how you as a DX’er or DXpedition Team can use our tools and features to enhance your DX experience. Today we look at the Band Activity Module / Live logging tool which is available for any of the managed call signs on Bespoke OQRS. This feature can be enabled on our “Logsearch Configuration” tool by the QSL manager.

Many DX’peditions like to use a live logging feature which Bespoke OQRS can provide. Live logging can only be a consideration if the location of the DX’pedition has a reliable internet or satellite connection. Many high latitude locations such as Southern Ocean / Antarctic DX’peditions may not have access to satellites that have a reliable connection. Out in the field on DX is a completely different scenario to operating from home few understand that on many islands there is no internet or satellite to upload logs.

If the Band Activity Module / Live Logging is enabled move the mouse over the green spot to see the TX and RX QRG of the station. If no QSO broadcast and received by system for more than 5 minutes than the green colour changes to yellow. It means that the station QRX or lost the network. After 15 minutes if no QSO received the station considered inactive or not connected to the network. If all spots are grey, then no operation or the internet connection is lost at the DX station side.

For our DX’pedition clients using our N1MM-OQRS Gateway, set up is easy. In the event of an interruption to satellite / internet connection the gateway offers unattended operation, (by which I mean that the team do not have to monitor the system for continued operation, leaving all the team for on air activity) so the QSOs are stored in the buffer as soon as the internet connection lost. The upload process of the QSOs from the buffer to the OQRS database will automatically start when the internet connection is restored and the next QSO is logged. Also possible to upload and empty the buffer manually.
Enjoy your DX experience using the tools and features of Bespoke OQRS. Please contact me for more information.

Missing / Busted Call Requests on Bespoke OQRS

Over the last week we have seen how Bespoke OQRS prepares your envelope to maximize the safe transit of your QSL, and seen how Bespoke OQRS manages your LoTW uploads in many different scenarios for ALL call signs managed on the system. 

For a QSL manager one of the biggest jobs to deal with especially during a major DX’pedition is handling the “Missing / Busted call inquiries” in the past this has meant trawling through hundreds or on occasions thousands of emails in the course of the DX’pedition. Here at UR QSL Bureau we no longer accept any emails about logs, it is all done on the Bespoke OQRS Log search page.

HOW and WHEN to use NIL? Button

  • The first thing you MUST always do when you search for your call sign, is to check the “Last QSO date and time” this is very clear in red text on the log search page.
  • IF the log search is older than your QSO you must WAIT for the next log update.
  • But if the missing QSO is older than the last upload, I would recommend to work again to have a good QSO in the log.
    If the expedition is over and expected QSO is not found there is a button on log search called. “NOT IN LOG?”
  • Here you will find the “Log Check Request Form” You can either upload an ADIF with the missing QSO data which is automatically sent to the queue or you can fill in the form and also add up to 200 characters for “pertinent information” 
  • Your inquiry will be sent to my work queue where your inquiry is interactively connected to the logs where i can easily check for log data issues.
  • Work again on the same Band/Mode or wait for sending the log check request after the end of DXpedition. The NIL? Button is not available until the OQRS is enabled, usually at the end of operation.
Always remember to be polite, do not be aggressive, missing or busted calls are all part of DX, there are many reasons why this happens.
Emails will not be accepted as you will be sent back to OQRS. This is the best way to deal with inquiries. Our team working through the queue may be anywhere in the world. With your inquiry on Bespoke OQRS we will handle it as soon as we can. 
DX’peditions usually recommend that if you are NIL try again for a good QSO, but only call if YOU can hear the DX!

What is “Express LoTW?” on Bespoke OQRS

In the last blog entry we have seen how Bespoke OQRS design has optimized the QSL envelope to ensure a high percentage of delivery around the world. Now let’s look at another feature of Bespoke OQRS that is very important to both DXpeditions and DX’ers using OQRS.
Express LoTW feature on Bespoke OQRS 
What is Express LoTW? It is a feature that has several configurations set for the type of DX activity.
The configuration of the “Express LoTW” will be taken from the QSL Policy of the DX Team. The QSL manager will then implement the policy through the OQRS Configuration tool on Bespoke OQRS.
  • Log updates to Bespoke OQRS for most call signs will be configured to queue ALL LoTW for immediate upload. 
  • Some major DX’peditions have Pre-Donor Sponsors. An Excel file from the team will be uploaded to Bespoke OQRS prior or during the DXpedition. ALL QSOs for those Pre-Donors call signs will be uploaded to LoTW as each daily log is uploaded. Any QSL requirements of the donors will also be populated at this stage without any work needed to be done by the QSL manager saving a lot of manual labour. 
  • Also for the major DX’peditions, once an OQRS Direct QSL Request has been initiated, the “Express LoTW” feature will automatically queue the LoTW for uploading to LoTW. 
  • There are many DX’ers out there that do not want the QSL, but DO want the LoTW upload and wish to donate to the DXpetition. So some DXpeditions may choose to utilise the “Express LoTW” as an alternative / addition to the QSL request. This can be configured if required. 
The one question i get asked the most is “When will I be uploading to LoTW?” 
The answer is “I” won’t be! Bespoke OQRS uploads to LoTW. Check the QSL Policy of the DX call sign and you will see when the LoTW will be uploaded.